Privacy Policy Toolex.com

This privacy statement sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The cookie and website statistics information was last updated on 25 October 2026.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies and browser storage

We use cookies and browser storage to operate our webshop and remember your choices. These support the shopping cart, account login, country and currency selection, delivery and VAT calculations, recently viewed products and display preferences. Security cookies may also be used to protect the website. This functional storage is not used for advertising or to track you across other websites.

Examples include WooCommerce shopping-cart and session cookies, wcml_client_country, wcml_client_currency, wcml_client_currency_language, woocommerce_recently_viewed, and cookies for delivery and VAT preferences. Browser local storage and session storage are also used to keep the shopping-cart display up to date.

Our contact and return forms do not use the WPForms visitor-identification cookie (_wpfuuid). Google Analytics and Google Tag Manager are not loaded on our website. We use cookieless Umami statistics as described in the Website statistics section below.

You can delete stored cookies or block cookies through your browser settings. Blocking functional cookies may prevent features such as the shopping cart, login or saved preferences from working properly.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.